• Help & Advice
  • Find a Service
    Close icon
Map

Brook Southend

  • All ages

The Victoria Centre (first floor), 362 Chartwell Square, Southend, Essex, SS2 5SP

Southend Victoria (0.08 mi)

Southend Central (0.24 mi)

Open today 9:00am — 5:00pm More hours

How to access

We aren’t currently offering walk-ins. To book an appointment please phone the clinic Mondays, Wednesdays and Fridays 9:30am-12:30pm or Tuesdays and Thursdays 10:30am-1:30pm.

You can also contact us via email on infosouthend@brook.org.uk (please note we aren’t able to book appointments via email)

The clinic also has a quiet area where you can wait for your appointment.

MPox Vaccines are now available at Kalson’s Chemist, Southend, SS0 0RJ. Please contact them on 01702 347 676 to arrange an appointment.

Brook Southend

Phonelines are open Mondays, Wednesdays and Fridays 9:30am-12:30pm and Tuesdays and Thursdays 10:30am-1:30pm.

Map

Address

The Victoria Centre (first floor), 362 Chartwell Square, Southend, Essex, SS2 5SP

Directions

Transport links

  • Southend Victoria (0.08 mi)

  • Southend Central (0.24 mi)

Distances are calculated in a straight line. The actual distances may vary.

How to access

We aren’t currently offering walk-ins. To book an appointment please phone the clinic Mondays, Wednesdays and Fridays 9:30am-12:30pm or Tuesdays and Thursdays 10:30am-1:30pm.

You can also contact us via email on infosouthend@brook.org.uk (please note we aren’t able to book appointments via email)

The clinic also has a quiet area where you can wait for your appointment.

MPox Vaccines are now available at Kalson’s Chemist, Southend, SS0 0RJ. Please contact them on 01702 347 676 to arrange an appointment.

Services

Brook Southend provides free and confidential sexual health services for people of all ages.

  • KEY:
  • Appointment
  • Self-service
Service How to access
STI testing & treatment Face-to-face appointments available Click for self-service options
Condoms & lubricant Face-to-face appointments available Click for self-service options
HIV testing & support Face-to-face appointments available Click for self-service options
Contraception Face-to-face appointments available Click for self-service options
Emergency contraception Face-to-face appointments available Click for self-service options
Pregnancy testing Face-to-face appointments available
Abortion referrals Face-to-face appointments available
Sexual health advice Face-to-face appointments available
Sexual assault help and support Face-to-face appointments available
PEP and/or PrEP Face-to-face appointments available
Vaccinations and referrals

Self service

Access these online services directly from your phone or computer, see below for details on each self-service.

Residents aged 16+ in Southend-on-Sea can order a FREE postal STI test.

A quick, confidential assessment will recommend the most appropriate kit for you, which can include tests for chlamydia, gonorrhoea, HIV and syphilis.

Find out more

Live outside of Southend-on-Sea? You may still be able to order a free home test kit. Search for a local test kit provider.

If you are 16 or over, you can order the morning after pill online and receive it directly to your home or another location of your choice. This service is free for residents of Southend-on-Sea.

Find out more

The Condom Distribution Service lets you access free condoms, internal condoms (femidoms) and lube from a number of outlets. It is free for anyone aged 13 or over living in Southend-on-Sea.

Find out more

If you are 16 or over, you can order the contraceptive pill online and receive it directly to your home or another location of your choice. This service is free for residents of Southend-on-Sea.

Find out more

If you are 16 or over and live in Southend-on-Sea you can can order an extended range of contraception options from SH:24, including the ring, patch and self-injectable.

Find out more

Hours

Open today 9:00am — 5:00pm
Monday 9:00am — 5:00pm
Tuesday 10:00am — 6:00pm
Wednesday 9:00am — 5:00pm
Thursday 10:00am — 6:00pm
Friday 9:00am — 5:00pm
Saturday 10:00am — 3:00pm
Sunday Closed

Opening hours info

Please note: We aren’t currently accepting walk-ins. Please only come to clinic if you have an appointment.

If you require medical advice outside of our opening hours please contact NHS 111, 24 hours a day.

About the service

Brook Southend on the first floor of Victoria shopping centre with purple Brook logos and frosted windows.

In partnership with SH:24, Brook provides sexual health services for all residents of Southend-on-Sea.

 

Brook Southend also offers...

  • Interpretation service
  • Chaperone (on request)
  • Step free access
  • Lift
  • Blue badge parking nearby
  • Accessible toilet

About Brook

Brook believes that everyone should be able to care for their sexual health without barriers to accessing clinical services or fear of stigma. Our friendly staff are here to help you, whatever is going on. However embarrassed or worried you might feel, they have seen and heard it all and treat everyone with the same respect.

Tag with the word Free on it

All services are free

Brook services are completely free to use. This includes contraception, which is free from Brook and on the NHS for all ages.

Question mark graphic

It’s ok if you don’t know what you need

Brook will work with you to identify what help and support is best for you, giving you space and time to explore your options.

lock icon

We won’t tell anyone about your visit

Accessing our services is confidential, regardless of your age, sexuality or gender. Read more about your rights when accessing sexual health services.

open door graphic

We provide non-judgemental support

It doesn’t matter who you are, how old you are, who you love or who you’re having sex with, Brook’s doors are always open.

A purple heart

No problem is too small

If it's worrying you, it's worth getting in touch. Our friendly team can help if something's not quite right.

Reviews & Ratings

I Want Great Care reviews

CQC rating

Medical Advice

For medical advice in England or Wales, contact NHS 111 by dialling 111
For medical advice in Scotland, contact NHS 24 on 08454 242424
For sexual health advice, contact the National Sexual Health Helpline provided by The Department of Health and Social Care on 0300 123 7123

Emotional support and mental health

For help and emotional support if you’re 18 or under, contact Childline on 0800 1111
For help and emotional support (at any age), contact the Samaritans on 08457 90 90 90
If you are experiencing a personal crisis, are unable to cope and need support, text ‘SHOUT’ to 85258

Domestic abuse and sexual violence

For help with domestic abuse or violence, contact the National Domestic Abuse Helpline on 0808 2000 247
For support after rape or sexual violence, contact Rape Crisis on 0808 802 9999 or The Survivors Trust on 08088 010 818
For specialist LGBT+ support with domestic abuse, rape or sexual violence, contact GALOP on 0800 999 5428

Brook believes that everyone should be able to care for their sexual health without barriers to accessing clinical services or fear of stigma. Our friendly staff are here to help you, whatever is going on. However embarrassed or worried you might feel, they have seen and heard it all and treat everyone with the same respect.

Tag with the word Free on it

All services are free

Brook services are completely free to use. This includes contraception, which is free from Brook and on the NHS for all ages.

Question mark graphic

It’s ok if you don’t know what you need

Brook will work with you to identify what help and support is best for you, giving you space and time to explore your options.

lock icon

We won’t tell anyone about your visit

Accessing our services is confidential, regardless of your age, sexuality or gender. Read more about your rights when accessing sexual health services.

open door graphic

We provide non-judgemental support

It doesn’t matter who you are, how old you are, who you love or who you’re having sex with, Brook’s doors are always open.

A purple heart

No problem is too small

If it's worrying you, it's worth getting in touch. Our friendly team can help if something's not quite right.

Frequently asked questions

Brook services provide a combination of the below. Please check the individual service pages to find out exactly what is available at your nearest service.

  • Contraception
  • Emergency contraception
  • Condoms
  • STI testing and treatment
  • Pregnancy testing and advice
  • Abortion referrals
  • HIV support and PEP
  • Sexual health advice and information
  • Sexual assault help and support
  • Counselling and mental health support
  • Substance use support

It’s okay if you don’t know what you need – the first step is to get in touch.

Our friendly teams are here to help. They will talk to you to find out more about your situation, and then will help you to access whatever treatment or support is best for you. This might mean visiting a Brook clinic, using an online service or accessing services from another provider.

When it comes to sexual health services, you have the same rights whether you are over 16 or under 16 and regardless of your sexuality or gender.

You are entitled to:

  • Confidentiality
  • A choice of doctor
  • Free contraception
  • Access to your medical records
  • Make a complaint about a service

Read more about your rights when accessing sexual health services.

You do not need a referral to access Brook services.

If you are a professional looking to refer a client to Brook, please contact your local service for information about how to make a referral.

You do not need to have registered with us before using our services.

If you are accessing a Brook service for the first time, our team will ask you for all the details we need to provide you with the best help and support.

Brook has been operating sexual health services for young people for over 50 years.
We launched our first all-age services in 2019, but many of our locations remain specifically dedicated to supporting people under 25.

If you are above the age limit for your nearest Brook service, you can still search for sexual health services from the NHS or other providers using our Find a Service tool. Alternatively, you can use the NHS service finder: nhs.uk/service-search/sexual-health.