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Explore our online success report to see how we made a difference in 2023/24.
Thank you for your support in the first year delivering our ambitious new strategy. In 23/24 we worked collaboratively with our service users, sector partners, commissioners, funders and corporates to help 1.32 million people. We have significantly developed our mental health and wellbeing offer and taken huge steps to ensuring our services are accessible and inclusive. As we celebrate our 60th year, we won’t stop fighting until everyone feels safe and empowered to make decisions about their health, their bodies and their identities. We look forward to working with you.”
Helen MarshallChief Executive
Dame Sally DickettsChair
Brook fights for everyone’s right to safe, confidential, accessible healthcare, no matter who they are.
How we made a difference
How people rated our services
Whenever I come and visit the Brook clinic, I feel instantly safe and know that this is a safe space with no judgement, and all-round care.
For 60 years, Brook has been responding and adapting to meet the evolving needs of our services users. As pressures on public health services escalate, our role in safeguarding children, young people and adults at risk of harm has never been more crucial. In 23/24, we saw more people than ever before presenting with complex mental health safeguarding concerns.
Aligned with the fundamental values of the Government’s Working Together to Safeguard Children 2023, we have shared our learnings, insights and findings with diverse audiences at leading safeguarding conferences and events. In 23/24, we presented at the Safeguarding in the Voluntary Sector conference, the Farrer & Co. Children’s Relationships in the Digital Age conference and the BASHH annual conference.
During Sexual Health Week 2023, we proudly relaunched our Spotting the Signs (STS) Tool, following extensive collaboration with young people, frontline professionals and safeguarding experts. The nationally recognised tool is a valuable resource in supporting professionals working with under 18s to identify abuse and/or exploitation.
In September 2023, we convened our first safeguarding conference. Sponsored by Eggu, Mindwave and EBO, we brought together experts from across the youth and charity sectors to facilitate four panel events, drawing in more than 900 delegates. We discussed the intersections between safeguarding and mental health, artificial intelligence and relationships, sex and health education, as well as delivering bespoke training to launch our Spotting the Signs Tool.
Challenging inequality
Increasing accessibility
Fighting stigma
Driving innovation
Communication Access Accreditation
Communication Access means supporting people with communication difficulties more effectively. We’re proud to demonstrate our commitment to accessibility by becoming a Communication Accessible Organisation.
I Want Great Care Certificate of Excellence 2024
We have been awarded in recognition of the outstanding care we provide in our clinical services and the positive reviews from our services users.
Stonewall Workplace Equality Index Award
This award recognises exceptional employers who are committed to supporting their LGBT+ staff and customers. We know that creating inclusive environments makes the workplace safer and better for everyone, not just LGBT+ people, so we are very proud of this achievement.
Shortlisted: Charity Times Corporate National Partnership Champion
We were shortlisted for this award in recognition of our partnership with Lil-Lets for Brook’s Big Period Lesson which helped to educate more than 120,000 young people about periods and puberty in 23/24.