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Our impact

Explore our online success report to see how we made a difference in 2022/23.

Download our PDF success report
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Brook believes that excellent sexual health, mental health and wellbeing is a right. In 22/23 we have worked collaboratively with our service users, sector partners, commissioners, funders and corporates to help 1.43 million people through our core strategic priorities. Thank you for your continued support as we approach our 60th year.”

Helen Marshall
Chief Executive

Dame Sally Dicketts

Read the full statement on our blog

Our awards

Logo for Queen Elizabeth II Platinum Jubilee Volunteering Award

Queen Elizabeth II Platinum Jubilee Volunteer Award

In recognition of our outstanding work empowering and supporting young people. These one-off awards were set up to commemorate Queen Elizabeth II’s Platinum Jubilee and to recognise charities working with volunteers to provide 16-25 year olds with skills and opportunities. Brook is one of only 20 charities that were chosen to receive the award, which were personally approved by his Majesty the King.

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Logo for I Want Great Care certificate of excellence 2023

The I Want Great Care Certificate of Excellence 2023

In recognition of outstanding care and positive reviews from our services users.

Logo for Stonewall LGBTQ+ Inclusive Employer silver award 2023

Stonewall Workplace Equality Index Silver Award

Recognises exceptional employers who are committed to supporting their LGBT+ staff and customers. We know that creating inclusive environments makes the workplace safer and better for everyone, not just LGBT+ people, so we’re very proud of this achievement in our first year of submission.

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Logo for Cannes Lions International Festival of Creativity

Cannes Lions International Festival of Creativity 2022, Bronze Award

In recognition of our #StopCyberflashing campaign, devised in partnership with creative advertising agency Grey.

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LGBT Alliance Awards (nomination)

For our positive impact on LGBT health in Teesside.

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Logo for Performance Marketing Awards

Best Partnership at the Performance Marketing Awards

For our campaign to raise awareness of STIs and testing with London Dungeons. Judges called the campaign “brave and creative”

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What we stand for

Brook fights for everyone’s right to safe, confidential, accessible healthcare, no matter who they are.

Read our 2023-26 strategy
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Brook in numbers 2022/23

How we made a difference

1.43million people helped through our frontline services Tweet this
60% of our clinical clients accessed digital services Tweet this
34,330 people supported by our all-age clinical services Tweet this
126,368 young people supported through our education and wellbeing work Tweet this
19,204 people helped through outreach in local communities Tweet this
66% of our clinical clients are under 25 Tweet this
140,000 people used our find a service digital tool Tweet this
63,161 visits to our digital front door Tweet this
16,165 STI online home test kits administered Tweet this
139,128 people benefited from our education, training and consultancy Tweet this
73,260 people attended our Big RSE Lessons Live Tweet this
693 service users engaged in our participation opportunities Tweet this
30,781 subscribers to our Brook Learn online learning platform Tweet this
68% of clinical clients from the top 40% of the most deprived communities Tweet this
12,000 festival goers engaged through our partnership with Festival Republic Tweet this

How people rated our services

98.69% of clients rated our clinical services very good or good Tweet this
4.96 out of 5 rating: treating clients with dignity and respect Tweet this
The ability of our clinical staff to provide timely information about care and treatment was rated 4.94 out of 5  Tweet this
Involving clients appropriately in decisions made about their health was rated 4.95 out of 5 Tweet this
81% of young people reported positive change in their knowledge of sexual health and relationships Tweet this
96% of professionals rated our training services very good or good Tweet this
92.3% of people with lived experience taking part in our Participation forums, felt that their contributions to Brook are valued by the organisation Tweet this
98% of young people thought that Brook staff delivering MyLife (our 1:1 wellbeing programme) were helpful and supportive Tweet this

Our service users say…

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I was amazed by the support i received by all staff who put me at ease and couldn’t have asked for anything more.

Keeping people safe

It’s our number one priority.

Our long-established expertise enables us to respond effectively to the ever-changing needs of young people and vulnerable adults. As Brook’s services expand, so too does the complexity and level of vulnerability that we encounter. In 22/23, the most frequently raised safeguarding concerns related to mental health (38%), followed by those involving sexual abuse (19%). 

We’ve evolved our approach to safeguarding

We have strengthened our support for vulnerable service users accessing emergency hormonal contraception and pregnancy testing. We have also established a Safeguarding Solution Forum to utilise the skills and talents of our workforce and enhance our systems.

Read our article on safeguarding

Supporting the mental and emotional wellbeing of our staff is vital

By streamlining our safeguarding processes, we have increased capacity and offered greater manager support, guidance and oversight. As a result, our staff can navigate safeguarding episodes with increased confidence and focus, ensuring that we continue to protect people of all ages with diligence and sensitivity.

Blog: Safeguarding in Everyday Life – Brook
A smily woman is wearing a long blue dress sitting in a board room setting with a notepad and glasses on the desk in front of her.

Spotting the Signs tool

We relaunched our nationally recognised and respected Spotting the Signs tool, following its redevelopment in consultation with young people and professionals. The new toolkit is a valuable resource for professionals working with young people under 18 and is designed to enhance their ability to recognise and respond to child sexual exploitation and child criminal exploitation.

More about the Spotting the Signs Tool

OUR Impact IN 2022/23

Challenging inequality

Increasing accessibility

Transforming digitally

Driving innovation

Thank you to our funders & supporters

Bayer logo
Big Issue Invest logo
Lottery funded logo
Bloomberg logo
BBFC logo
Canesten logo
Department for Education logo
Department of Health & Social Care logo
Economic and Social research council
Festival Republic logo
Fidelity international logo
Garfield Weston Foundation logo
John James Bristol Foundation logo
Lil-Lets logo
London School of Health & Tropical Medicine logo
Lottie London logo
Masonic Charitable Trust logo
MindWave logo
NHS England logo
Office for Health Improvements & Disparities logo
Pasante logo
Peter Sowerby Foundation logo

The Charles Wolfson Charitable Trust

The Edward & Dorothy Cadbury Trust logo
Safe Lives logo
University of Birmingham logo
Vivo logo

Find out more about becoming a corporate partner

Corporate partnerships