Home About BrookOur Impact

Our impact

Explore our online success report to see how we made a difference in 2024/25.

Download our PDF success report

Woman stood with her arms crossed outside with blossom behind her

While our 60^th anniversary provides an opportunity to celebrate past achievements, it is also a moment to reflect on the work that still needs to be done, at a time when sexual and reproductive rights are under increasing threat.

Brook remains as courageous today as at any point in our history and we continue to fight for a world where everyone feels empowered to make decisions about their health and identity.

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Helen Marshall
Chief Executive

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Dame Sally Dicketts
Chair

Read a message from our Chief Executive, Helen Marshall

What we stand for

Brook fights for everyone’s right to safe, confidential, accessible healthcare, no matter who they are.

Read our 2023-26 strategy

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Brook in numbers 2024/25

How we made a difference

1.44million people helped through our frontline services Tweet this

41% of our clinical clients accessed digital services Tweet this

54,854 people supported through our all-age clinical services Tweet this

121,359 people supported through our education and wellbeing work Tweet this

3,500 mental health and wellbeing interventions delivered Tweet this

8 out of 8 clinical services received the iWantGreatCare Certificate of Excellence Tweet this

43% of our clinical clients were under 25 Tweet this

189,000 people used our Find a Service digital tool Tweet this

13,163 STI online home test kits administered Tweet this

134,315 people attended our Big RSE Lessons Live Tweet this

Over 900 people engaged with participation opportunities Tweet this

42,905 registered users of our Brook Learn online learning platform Tweet this

64% of clinical clients from the top 40% of the most deprived communities Tweet this

Over 10,000 festival goers engaged through our partnership with Festival Republic Tweet this

How people rated our services

95% of clients rated our clinical services very good or good Tweet this

4.95 out of 5 rating: treating clients with dignity and respect Tweet this

The ability of our clinical staff to provide timely information about care and treatment was rated 4.91 out of 5 Tweet this

Involving clients appropriately in decisions made about their health was rated 4.94 out of 5 Tweet this

79% of young people reported positive change in their knowledge of sexual health and relationships Tweet this

96% of professionals rated our training services very good or good Tweet this

100% of young people thought that Brook staff delivering My Life (our 1:1 wellbeing programme) were helpful and supportive Tweet this

Our service users say…

All staff were great, made me feel relaxed and well looked after. Southend

Fabulous service with smiley faces and a non-judgement approach. Thank you for your kindness. Blackburn

The absolute best experience i’ve ever had. made the entire experience feel complete calm and relaxed. Dudley

I felt comfortable asking questions and received answers with full respect and kindness Manchester

They really are the best medical team I have been around, very kind , very fun , put you at ease and treat you like a friend. Cornwall

Very kind and nice nurses always give the best information and treatment always make sure your okay very recommended Euston

I felt so comfortable with the person I dealt with and a lot calmer by the time I left ! Most lovely woman I have ever met ! Thurrock

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I had a brilliant experience at Brook. The staff are lovely and friendly.

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Our awards

Communication Access Accreditation

Communication Access means supporting people with communication difficulties more effectively. We’re proud to demonstrate our commitment to accessibility by becoming a Communication Accessible Organisation.

I Want Great Care Certificate of Excellence 2024

I Want Great Care Certificate of Excellence 2025

We have been awarded in recognition of the outstanding care we provide in our clinical services and the positive reviews from our services users.

Stonewall Workplace Equality Index Award

This award recognises exceptional employers who are committed to supporting their LGBT+ staff and customers. We know that creating inclusive environments makes the workplace safer and better for everyone, not just LGBT+ people, so we are very proud of this achievement.

Image reads 2023 charitytimes awards, shortlisted, Recognising leadership and professionalism

Shortlisted: Charity Times Corporate National Partnership Champion

We were shortlisted for this award in recognition of our partnership with Lil-Lets for Brook’s Big Period Lesson which helped to educate more than 120,000 young people about periods and puberty in 23/24.

Thank you to our funders & supporters

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