CAMISH: privacy and confidentiality

The below information refers to your rights to privacy and confidentiality when using CAMISH services. For information about privacy and confidentiality when using this website, including our use of cookies, please view our website privacy policy.

About CAMISH

CAMISH stands for the Camden and Islington Young People’s Sexual Health network. It is a partnership between Brook and Central and North West London NHS Foundation Trust (CNWL) Sexual Health Services.

This means that your information may be shared between Brook and CNWL under the partnership arrangement. However, your rights to confidentiality remain exactly the same. You can ask for information about how your data will be shared within the CAMISH partnership when you visit or contact a service.

Confidentiality

All CAMISH services are confidential. This means that details of your use of our services are not shared with anyone outside of CAMISH without your permission unless you or another person are in serious danger. If you have any worries or questions about confidentiality, don’t hesitate to ask us.

Read general information about your rights when visiting sexual health services.

• Find out more about confidentiality when using Brook services (Brook Euston)
• Find out more about confidentiality when using Central and North West London NHS Foundation Trust (CNWL) services (the Archway Centre)

Data privacy

Both Brook and the Central and North West London NHS Foundation Trust (CNWL) adhere at all times to data protection legislation.

Full information about how your data is collected, used and stored is available on the website for each service:

• Find out how Brook collects, uses and stores your personal data
• Find out how CNWL collects, uses and stores your personal data

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

The DPA (Data Protection Act) 2018 and UK GDPR (General Data Protection Regulation) provide the following rights for individuals:

• The right to be informed
• The right to access
• The right to rectification
• The right to erase
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

You can read more about your data rights on the Information Commissioner’s website. 

If you have any concerns or questions relating to your rights regarding personal data, please contact the data protection officer for the CAMISH service you have used:

• Brook Data Protection Officer contact email: dataprotection@brook.org.uk
• CNWL Data Protection Officer contact email: cnwl.dpo@nhs.net

ACCESSING YOUR RECORDS

The General Data Protection Regulation (GDPR) give sexual health service clients the right to access their personal data and this includes their health records (right to access). Individuals are also entitled to have any mistakes in their record corrected or noted (right to rectification).

Under the GDPR, individuals also have other rights regarding their personal data. These are the right to erasure, right to restrict processing, right to data portability, right to object and rights related to automated decision making. Not all these rights are absolute and some only apply in certain circumstances.

CAMISH clients may request access to their data, or corrections to their data, in person (for example at reception), or in writing by:

• Emailing the Brook Data Protection Officer on dataprotection@brook.org.uk (if you have used Brook services)
• Completing the CNWL online Subject Access Request (SAR) (if you have used CNWL services/the Archway Centre)

Under the General Data Protection Regulation there is no obligation to comply with an access request unless enough information is provided to identify the individual. This means you may be asked to supply more information if the service needs it to confirm your identity or locate the information requested.

Complaints

You have the right to make a complaint if you feel unhappy about how your information is held, used or shared. It would be helpful if you contact the relevant service’s Data Protection Officer in the first instance so they can try to fix the problem.

If you remain dissatisfied, you may then wish to contact the Information Commissioner’s Office (ICO). You can contact the ICO at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; by calling 0303 123 1113; or by visiting www.ico.org.uk/concerns.

FURTHER INFORMATION AND CONTACT