Join our mailing list to get regular email updates and info on what we're up to!
If you are under 18, please make sure you have your parents’ permission before providing us with any personal details.
Brook Manchester
My Brook is our online platform that allows you to access our digital sexual health services including STI testing and results and contraception appointments.
On this page
My Brook is our online platform that allows you to access our digital sexual health services including:
Anyone aged 16-19 with a postcode that falls under Manchester City Council can create a My Brook account to access digital sexual health services. If you are under 16, you can still create an account but you won’t be able to access all online services. More about if you’re under 16
You can check which council(s) your postcode falls under on the gov.uk website.
If you work or study in Manchester but don’t have a Manchester postcode, you won’t be able to use My Brook but you still access our services by coming to clinic during walk-in hours or by calling us.
Our services are free and confidential meaning you don’t need your parents or carers permission. Our friendly team have seen it all before so whatever you need help with, we’re here to support you without judgement.
Here are the services available to you at Brook Manchester:
For now, you won’t be able to access online services in My Brook, so please come to clinic.
You can still log into My Brook if you made your account before you turned 20, so you can still access your test results. However, Brook Manchester is only for people under 19 and under so you won’t be able to access any new services. Instead please visit The Northern Sexual Health Service, which is for all ages and covers Greater Manchester.
Please use your correct date of birth
Using a different date will mean we can’t provide you with your test results.
If you would like to provide feedback about the My Brook portal or our online services, please use our feedback form.
If you have received a text message alerting you to view your results in My Brook but cannot see your test results there, please ring the service on 0161 237 3001.
If you haven’t received a text message about your results yet, it can take up to 10 days to get your results after completing your test. If it’s been 10 days, please ring the clinic.
If you no longer wish to use My Brook services, you can delete your account after logging in to My Brook.
Deleting your account is permanent and cannot be undone.
Here are some quick fixes for common issues:
If none of these work, phone email tech@brook.org.uk and a member of our team will be able to assist you.
Do you have a Manchester postcode? If not, you won’t be able to create an account with My Brook but you may be able to be seen in clinic, please phone us.
Does your password include all the requirements listed? e.g. 8 characters, a special character.
Please note – your password cannot contain a ‘&’ or ‘_’ as the special characters.
Have you tried closing the window and reloading the page?