STIs

FAQS

• How do I register/pay for the course?

  Many of our Brook Learn courses are free, so there is no charge. Add the course to basket using the link below the course image. Go to checkout and the course will be available on your My Courses page. You can also log in to Brook Learn directly using the username emailed to you at registration.

  Card payment can be taken through the Brook website using the secure payment service Stripe. You will then be directed to our e-learning platform, Brook Learn, and automatically enrolled on the course you have purchased. Please read the course page carefully for details about enrolment periods.

  You can now pay by invoice. Select ‘pay by invoice’ at checkout and your enrolment will begin or vouchers sent within two working days of payment being received.

  If you are buying a course for someone else, go to the courses page and buy a voucher for the paid course. Put in the email address of the person you want to register for the course under ‘recipient’. They will then be sent a code to redeem and register themselves.

  Please contact training@brook.org.uk, referencing the course you wish to purchase, to discuss other payment options.

• Can I pay by invoice?

  Yes. Add the courses or vouchers you want to buy to your basket. At checkout select ‘Pay by invoice’. Your enrolment will begin, or vouchers sent, within 2 working days of your payment being received.

• Where do I go to take the course?

  All of our e-learning courses are hosted on Brook Learn, our dedicated online learning platform for professionals. Brook Learn has a range of free courses designed to support you in your work with young people and your delivery of RSE, covering core themes such as: Contraception, STIs, Pleasure, Consent, Puberty and Abortion.

  There are also courses on How to Deliver RSE, Child Sexual Exploitation and Harmful Sexual Behaviours.

• Can I access the course any time?

  Yes – the courses are designed for you to complete in your own time and at your own pace.

  Once you have registered, you can access the course at any time on the Brook Learn site. You don’t need to complete the course in one go as your progress will be saved.

  You will need to log in to Brook Learn each time using your account details. You only need to register once to access all the courses on Brook Learn. Free courses will be automatically accessible and chargeable courses will become available once your payment has been processed.

  Please note: some courses, for example Traffic Light Tool, are subject to a limited enrolment period, please read the course page carefully for details and contact training@brook.org.uk if you have any questions.

• Can I buy access to the course for someone else?

  Purchasing one of our courses will only allow the purchaser to access the course.

  If you are buying a course for someone else, go to the courses page and buy a voucher for the paid course. Put in the email address of the person you want to register for the course under ‘recipient’. They will then be sent a code to redeem and register themselves.

  If you want to purchase the course for a group of people, please contact training@brook.org.uk for other payment options.

• I have another question, where can I get help?

  If your question is about using the Brook Learn platform, for example a course won’t load or you are having problems resetting your password, please contact the Brook Learn helpdesk.

  For enquiries about alternative payment methods, other training options and group training, please contact training@brook.org.uk.

  If you have a question about anything else, including course content or issues with card payment, please email website@brook.org.uk.