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My Brook

Brook Thurrock

Our online services are changing

We are changing our current My Brook system to a new online offer which will be available in January. This means that My Brook and it’s online services are unavailable. If you need help, please contact the clinic by phone 01375 800 260 or use our online form to request an appointment.

If you have a My Brook account, we will be in touch by email to tell you what this means for you. You will still have access to your account until the end of January, but you will not be able to order contraception, treatment or STI tests, or book an appointment online. 

What is My Brook?

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My Brook is our online platform that allows you to access our digital sexual health services including:

  • STI testing: Ordering an at-home STI test kit, accessing your recent test results and ordering treatment if you need it.
  • Contraception: Requesting your repeat contraception or getting in touch about starting a new method.
  • Appointments: Need to speak to us? Find out how to get in touch and see if you can book an appointment online.

I’m under 16, how can Brook help me?

Our services are free and confidential meaning you don’t need your parents’ or carers’ permission. Our friendly team have seen it all before so whatever you need help with, we’re here to support you without judgement.

Here are the services available to you at Brook Thurrock:

Frequently asked questions

If you no longer wish to use My Brook services, you can delete your account after logging in to My Brook.

Deleting your account is permanent and cannot be undone.

You do not need a referral to access our services. Our service is open access, which means that anyone in Thurrock can access it directly and without a referral.

If you are a professional looking to refer a patient to us, please email us on infothurrock@brook.org.uk

Important: our email system is encrypted. If your email system is not encrypted, please do not email a referral but telephone us on 01375 800260 instead.