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STI testing & Treatment

Brook Thurrock

Order an STI test

We’ve teamed up with SH:24 to bring you quick and easy at-home testing for STIs.

If you’re over 16 years old, live in Thurrock and don’t have symptoms of an STI you can order an test kit online now.

Make sure you use your correct details to order your test else you may not receive your results or we may have to ask for ID.

Please note: You can only order one test every three months so make sure you return your kit and that it’s been at least two weeks since sex without a condom to make sure it’s an accurate result. If you need tests more frequently, you can visit our clinic.

Order a test through SH:24

How it works

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Order an STI home test through the SH:24 website by creating an account and answering some questions.

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Receive your testing kit in the post and complete it.

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Return your test in the post as soon as possible after completing it.

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Within a few days you’ll get a text from SH:24 letting you know that your results are available to view in your account.

Both testing and treatment are free for eligible clients. Please be aware that SH:24 may need to speak to you about your test order or results. For information about how they use your data, please read their privacy policy.

If you need treatment or further testing that needs to be done in-person, you will be sent information about booking an appointment and one of our friendly team may try calling you. 

What if I live outside Thurrock?

I have symptoms of an STI

If you have symptoms of an STI, you will need to test as soon as possible at our clinic. Please phone us on 01375 800 260 or get in touch via our our online form.

I’ve had sex with someone who has tested positive for an STI

Get in touch with the clinic. Our friendly team will advise if you need to get tested and book you an appointment if needed. In some cases, we may fast-track you into treatment. Phone us on 01375 800 260

I’ve tested positive for an STI

Don’t panic, most infections are easily treated, and getting tested is free and confidential.

If you’ve tested positive through a test with Brook, we’ll be in touch to discuss next steps with you. If you test positive for chlamydia, you may be able to get treatment posted home. This will be arranged through SH:24 or Brook depending on how you tested.  

If your positive test was from another provider, we can support you. As we won’t have your test results, you’ll need to contact us to discuss treatment via our phoneline 01375 800 260.

Frequently asked questions

If you tested through on postal kit, you will get a text from SH:24 letting you know that your results are available to view by logging into your account. If you tested in clinic you will get a call or text from a member of the Brook team.

Usually results come through within a few days.

If you completed an online test but if you haven’t received your results and you sent your test over 10 days ago, contact SH:24: sh24.org.uk/contact-us

If your test was done in clinic and you haven’t received your results 10 days later, please ring the clinic on 01375 800 260 or email us at infothurrock@brook.org.uk and we will look into it.

Through our online test kits you can test for:

  • Chlamydia
  • Gonorrhoea
  • HIV
  • Syphilis

If you’d like to test for anything else, this would need to be carried out in clinic, call us on 01375 800 260 if you think you have symptoms.

If you’ve had sex without a condom, it’s best to wait 6-7 weeks if you don’t have symptoms before you test. This is because it can take two weeks for chlamydia and gonorrhoea to show up on tests and 6-7 weeks for HIV. If you test before then, the test may not pick up on any STIs that you could have.

If you do test positive for an STI, it’s always best to let your sexual partner(s) know so they can also get tested. We can support you to do this anonymously.

If your local council is not Thurrock Council, you cannot order a test kit through Brook Thurrock.

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